Q:How long does it take to receive my order?
A:Expect to wait from 4 -16 weeks for custom orders. With the exception of IN STOCK ITEMS, all my work is made to order and by me only. Please contact me regarding my delivery timeline.
Q:What type of payments do you accept?
A: I accept payments through PAYPAL, CHECK or MONEY ORDER drawn on a US bank. Payments are also accepted by arrangement
Q: Do I pay in full and do you require a deposit?
A:I require a minimum of 25% deposit to secure order and estimated delivery with the balance due when I am ready to start the order.
Select pay by Check to complete online order and I can bill you through PayPal for 25% deposit (if you select PayPal at checkout you will pay full amount). I will accept payments by arrangement on an individual basis or you can also consider "Bill me Later" by PayPal
A:How long does it take to receive my order?
Q:With the exception of IN STOCK ITEMS, all my work is made to order and by me only. Please contact me regarding my delivery timeline. Expect to wait from 4 -16 weeks for custom orders.
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: Each item has a shipping price. You can see this when you add an item to the cart. As you add items the shipping will increase. Shipping prices are for the USA only. International prices by request and large items like dollhouses cannot ship international.
Q: What is a pre-assembled kit?
A: Every House, Castle, or Roombox I make is made and assembled by me. When complete, I take it apart, pack and ship it as a flat pack. You will have minimal assembly when you receive the piece, using only basic tools. Where applicable I will supply glue, brads and touch up paint. Nothing too complicated but it will also help to have an extra pair of hands.
Q: What is the Stacking Roombox System?
A: These roomboxes are designed to go side by side and stack upwards. The options are endless. You can start with two boxes, a left and a right box and grow from there. You can add a pediment for the appearance of a dollhouse and also add a front door panel or window. The single stack system is finished on 3 sides and stacks upwards only. You can also add a storefront to these boxes. All boxes ship flat packed, un-finished or finished.
Q: Do you wire and decorate houses and roomboxes?
A: Yes, I can do all the work for you, contact me with your requirements.